Privacy Policy

About this Privacy Policy

This Privacy Policy pertains to both personally identifiable information and healthcare-related information (also known as Protected Health Information or PHI) that you provide to us for the purpose of receiving medical care through our Services. These types of information are subject to the laws and regulations of the UAE, including both the UAE Federal laws and those of specific organizations such as the Department of Health Abu Dhabi, Dubai Health Authority (DHA), and the UAE Ministry of Health

Information We Collect

Emirates Hospitals Group has the potential to gather several types of information, including

  • contact details like your full name, email address, mobile number, and physical address
  • personal health details such as your medical history, diagnosis, and health insurance
  • doctor reviews, and any other data you agree to provide

How We Use Your Information

We may use the information we collect online to:

  • Provide and improve the Services
  • Contact you
  • Fulfil your requests for products, services, and information
  • Send you information about additional clinical services or general wellness from us or on behalf of our affiliates
  • Use your device to temporarily hold copies of documents (e.g. image or a letter) which are deleted when the application is closed.

Business Transfers

With your consent or at your direction, we may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent or direction.If you choose to engage in public activities on the third-party sites that we link to, you should be aware that any information you share there can be read, collected, or used by other users of these sites and forums. You should use caution in disclosing personal information while participating in these areas.

Security

We use measures to protect your personal identifiable and Confidential Health Information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction in accordance with applicable UAE Laws. We use measures designed to protect other information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. You should understand that no data storage system or transmission of data over the Internet or any other public network